Please read these Terms and Conditions carefully before using the 9bet platform. We've written everything in plain, straightforward language to avoid any confusion. These terms define the rights and responsibilities of both you and 9bet.
Before diving into the details, here are the key points every member should know.
These Terms and Conditions ("Terms") apply to the use of the 9bet platform and all its services. By creating an account or using any of our services, you are considered to have agreed to these Terms. If you do not agree, please do not use our platform.
Important: These Terms constitute a legal agreement. Please read them in full before registering. If you have any questions, contact our support team.
9bet is an internationally licensed online gaming platform offering Sports Betting, Live Casino, Lottery , Jackpot, and a wide range of other gaming services. These Terms & Conditions form a legally binding agreement between 9bet and its users.
By using the platform, you confirm that you are playing in your own name and on your own behalf, and not on behalf of any third party. You also confirm that all funds deposited into your account are from a legitimate source.
9bet reserves the right to suspend or terminate service for any user, at any time and for any reason, particularly in cases of platform rule violations. These terms and conditions are governed by the applicable laws of Bangladesh.
You must be 18 years of age or older to register with 9bet. All information provided at the time of registration must be accurate, complete, and up to date. Registering with false or incorrect information may result in your account being closed at any time and all account balances being forfeited.
Only one account per person is permitted. If the same individual creates multiple accounts, all accounts will be closed and any accumulated rewards and bonuses will be forfeited. Members of the same household may maintain separate accounts, but this must be disclosed to our support team in advance.
KYC Verification: Before your first withdrawal, you'll need to submit a copy of your National ID or passport along with proof of address. Withdrawals will not be processed until KYC verification is complete.
It is the user's responsibility to keep their account password and login credentials strictly confidential. Allowing anyone else to access your account is prohibited. If you suspect unauthorized access to your account, contact our support team immediately.
9bet supports Bangladesh's major payment methods — bKash, Nagad, Rocket, and selected bank transfers. The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Maximum limits depend on your account verification level.
Deposits are generally instant. Withdrawals are typically processed within 30 minutes to 24 hours. Larger withdrawal amounts may require additional verification, which can take between 24 and 72 hours.
Please Note: Withdrawals must always be made through the same method used for the deposit. For example, if you deposited via bKash, your withdrawal must also go through bKash. A separate verification process applies for withdrawals made through a different method.
9bet does not charge any additional fees on deposits or withdrawals. However, your payment provider may apply its own charges. 9bet is not liable for delays caused by network issues at the time of a transaction.
All bonuses and promotional offers at 9bet are subject to specific terms and conditions. Accepting a bonus means you agree to these terms. Each bonus carries its own wagering requirements, validity period, and minimum odds conditions.
The welcome bonus is available to new members only and can be claimed once. Bonus funds cannot be withdrawn directly — the applicable wagering requirement must be completed first. Typically, you'll need to wager between 15 and 30 times the bonus amount, as specified in each individual offer.
Bonus Expiry: Most bonuses must be used within 7 to 30 days. Once expired, any unused bonus funds and winnings derived from bonuses will be automatically forfeited.
Multiple bonuses cannot be active at the same time unless an offer explicitly states otherwise. Any attempt to abuse bonuses or exploit the system will result in the bonus being voided and the account being placed under review.
All bets placed on 9bet are final once confirmed and cannot be changed. The only exception is when the cash-out feature is used. Once a bet is confirmed, it cannot be cancelled. Please review all details carefully before placing your bet.
If an event is cancelled or rescheduled, all bets placed on that event will be voided and your stake will be returned to your account. In live betting, if your internet connection drops, your bet will be settled based on the last recorded state saved on our servers.
If an error occurs in odds calculation, 9bet reserves the right to void the affected bets. 9bet is not obligated to pay out bets placed at clearly incorrect odds. In such cases, the original stake will be refunded.
9bet is committed to maintaining a fair and secure gaming environment. The following activities are strictly prohibited and will result in account closure, balance forfeiture, and legal action where applicable.
Warning: Our system monitors for suspicious activity automatically, 24/7. If an unusual betting pattern is detected, the account is automatically flagged for review.
You can close your account at any time by emailing our support team. Before closure, you'll have the opportunity to settle any pending bets and withdraw your available balance.
9bet reserves the right to suspend or close any account at any time for the following reasons: breach of Terms, suspected fraud, failure to complete KYC verification, or instruction from a regulatory authority. Where possible, advance notice will be provided before any account is closed.
If you close your account voluntarily, any valid balance will be returned within 7 business days. If the account is closed due to a terms violation, the balance will be subject to review before a decision is made.
9bet believes gaming is a form of entertainment — not a solution to financial problems. We take responsible gaming seriously. Deposit limits, loss limits, session time limits, and self-exclusion tools are all available on our platform, free of charge.
If you feel your gaming habits are getting out of control, please contact our Responsible Gaming Visit the page and get assistance. Our team is available around the clock to help.
For any disputes or complaints, please contact our support team first. Most issues are resolved within 48 hours. If the matter cannot be resolved through support, a formal complaint process can be initiated.
9bet will provide a written response within 14 business days of a formal complaint being submitted. If both parties are unable to reach a resolution, independent mediation is available through our licensing authority.
Contact: To submit a complaint, email us at support@9bet-jit.com — Write "Formal Complaint" in the subject line.
9bet is not liable for any losses resulting from technical issues on the platform, server downtime, or third-party service failures. Users are solely responsible for any bets missed due to internet disconnection or device issues.
9bet's total liability shall not exceed the legitimate balance held in the user's account under any circumstances. 9bet will not be liable for indirect losses, loss of profits, or reputational damage.
These terms and conditions are governed by international gaming laws and the regulations of 9bet's licensing authority. In the event of any legal dispute, both parties will first seek an amicable resolution.
Once you've reviewed the Terms and Conditions, register now and start gaming with your welcome bonus. At 9bet, your information is secure and all transactions are transparent.